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الإمارات العربية المتحدة
How can I file a complaint against a customer for non-payment and fraud?
Q: Hello, I own a tourism company in the UAE. A customer hired a vehicle with a driver from my company, stating he would pay in cash. He used the car to get picked up from Jumeirah, traveled to Sharjah, and utilized it for a full-day service. When the driver requested payment, the customer said he would pay at the end of the service. However, at the end, he made the driver wait at a location and never showed up. I’ve followed up with him, but he neither pays nor responds to my texts or calls. He has a UAE number. How can I file a complaint against him? Is this considered fraud? Should I file a complaint with Dubai Police? أسئلة وأجوبة
الإمارات العربية المتحدة
I signed a contract as a freelancer with a company. Can they make me sign a non-compete clause in the contract?
Q: Hi, I have been appointed to work as a freelancer with a registered company in the UAE. The company strictly advised me not to work or engage with a third party during my probation for the first six (6) months period, as a way of submitting to their rules. It is instructive to highlight that I`m on my own visa. Do they have to reserve this right of non-compete clause in the contract? Please advise أسئلة وأجوبة
الإمارات العربية المتحدة
How can I make sure that the execution case settlement offered by the bank
Q: I have an ongoing cheque execution case that has been active for a year. Finally, after lengthy negotiations, the bank is willing to waive the interest and late payment fees and close the loan in a single settlement after issuing an offer letter. Should I trust them and proceed, or should I inform the court about settling the matter outside the court? I am concerned that they might refuse to withdraw the case or demand additional payments such as legal fees after I make the final payment. Please advise. أسئلة وأجوبة
الإمارات العربية المتحدة
Am I obligated to settle compensation for the rent difference after evicting a tenant at their request?
Q: Dear Lawyers, I served an eviction notice to the tenant at his own request for repossession of my property. Unfortunately, due to my medical condition, I had to rent my property to a new tenant. My former tenant is claiming compensation, which I am ready to settle, but I feel his claim is unfair. He is claiming the difference between the old rental amount he was paying and the new rental amount contracted by me with the new tenant for my property, in addition to the moving expenses. I believe it is only fair to pay the difference between the old rental amount and the new rental amount the former tenant is paying for the new property he has leased with his new landlord, plus the expenses he incurred for moving into his new property. Please advise which of the above amounts I need to settle! أسئلة وأجوبة
الإمارات العربية المتحدة
Can I sue my landlord if he cuts off DEWA and forces me to leave before my non-Ejari contract ends?
Q: Dear Lawyers, I rented a studio on a monthly basis, and my rent included all utilities and bills, with a contract that isn’t Ejari. Now, the landlord has cut off the DEWA and is asking me to vacate the unit and take the rest of my rent three months before the contract expires. Is there any legal action I can take against him? أسئلة وأجوبة
الإمارات العربية المتحدة
The landlord insists on increasing the rent more than RERA Index. What can I do?
Q: Hi everyone, I’m facing an issue with my rental situation and would appreciate any advice. I purchased a company in July that’s renting a shop space, and the tenancy contract (under the company’s name) is ending on November 22. The landlord is insisting on a 40% rent increase, even though the RERA Index clearly indicates a 0% increase for this area. I’ve informed the landlord that this increase isn’t in line with RERA regulations, requested a new contract, and asked him to come by to collect the cheques—but he’s been unresponsive. To protect our position, I filed an offer and deposit with the rental dispute center, but it was automatically closed because the landlord didn’t respond. My question is: what should I do next? Filing a case for renewal will cost 5% of the rent, which is a significant amount right now. Are there any alternatives to proceed without incurring that cost, or any other steps to ensure the landlord adheres to the regulated rental terms? أسئلة وأجوبة
الإمارات العربية المتحدة
Does a tenancy contract supersede the laws of the Real Estate Regulatory Agency (RERA)?
Q: Dear Lawyers, Dubai Tenancy Question Addendum: 1. In case of not renewing the contract, the tenant shall inform the landlord 3 months prior. If the tenant fails to do so, they shall bear a penalty of 2 months` rent for not notifying the landlord. 2. Failure to execute the renewal (at the sole discretion of the landlord) shall result in the automatic termination of this agreement. 3. The landlord unequivocally objects to the tenant`s continued occupation of the premises after the expiry of this agreement. An overstay fee shall apply from the day following the expiry of the term. The tenant’s continued occupation shall not result in the automatic renewal of this agreement. Questions: A. Does this addendum supersede the laws of the Real Estate Regulatory Agency (RERA)? B. Does the contract automatically renew, or is it considered terminated as per the conditions of the addendum? C. How much should be paid to the landlord if the tenant vacates a week after the expiry of the contract? أسئلة وأجوبة
الإمارات العربية المتحدة
Who should submit a dispute to RERA/RDSC if the rent increase is unlawful—the landlord or tenant?
Q: Dear Lawyers, My Dubai landlord is proposing a 9.52% rent increase, which I believe is unlawful. The current rent falls within the RERA rental index range, and no increase is permitted according to the index. The landlord’s representative has been uncooperative in providing proof of a Power of Attorney (POA) or any justification for the proposed increase. Questions: 1. Whose responsibility is it to submit a dispute to RERA/RDSC if the proposed rent increase is unlawful—the landlord`s or the tenant`s? 2. What evidence is required from the landlord (or their representative) to legally justify a rent increase that exceeds what RERA allows? 3. If the Ejari is not renewed due to a dispute at RDSC, will utilities (e.g., DEWA) and services be affected for the tenant? أسئلة وأجوبة
الإمارات العربية المتحدة
If my landlord is not responding to my emails and calls, how can I renew the contract?
Q: Hi, My landlord sent an email mentioning that the rent will be increased for next year; however, the new rent amount was not specified in the email. The email was sent in accordance with the 90-day notice requirement. When I called the landlord`s office, I learned the rent amount, which was more than a 15% increase and not in line with RERA regulations. According to RERA, the rent can only be increased by a maximum of 10%. My tenancy contract will expire on February 4, 2025. My questions are: 1. If my landlord is not responding to my emails and calls, how can I renew the contract? 2. When can I renew my contract if it’s expiring on February 4, 2025? 3. How many days or months in advance can I renew it? Kindly advise! أسئلة وأجوبة
الإمارات العربية المتحدة
Can my landlord evict me immediately for overdue rent?
Q: Good day, I have one pending rent payment. Since I lost my job, I haven`t been able to pay my last rent, which will be 15 days overdue on November 15. Does my landlord have the right to evict us immediately without proper notice and to say they will file a case that I will have to pay for? Please advise! أسئلة وأجوبة
الإمارات العربية المتحدة
I am in a rental dispute with my landlord. What can I do if the landlord is not responding to settlement?
Q: I am in a rental dispute with my landlord and last week the landlord told the judge he was willing to settle during the court session online, this week he is not replying to my emails to come up with a settlement plan. Can I go to the RDC center this morning and come up with a payment plan directly with the Rental Dispute Centre? We have another court session this afternoon at 4:00 PM and the judge has requested that we come up with a settlement plan before then. أسئلة وأجوبة
الإمارات العربية المتحدة
How can I reduce my 2-month notice period to 1 month for a new opportunity?
Q: Dear Lawyers, My notice period, as per my contract, is 2 months, but I have received a very good opportunity. I would like to serve a 1-month notice period instead. What can be done in this regard? أسئلة وأجوبة
الإمارات العربية المتحدة
Do I need to receive my EOSB if I transfer my visa from a son to father company?
Q: Dear Lawyers, Do I need to receive my EOSB if I transfer my visa from a son company to a father company? أسئلة وأجوبة
الإمارات العربية المتحدة
Am I eligible for an experience certificate after resigning from the company?
Q: Dear Lawyers, Am I eligible to get an experience certificate from my employer even if I have resigned from the company? I have been working here for 3 years now, but HR is saying that because I have not completed my second visa, they will not provide the experience certificate. أسئلة وأجوبة
الإمارات العربية المتحدة
What's the official employment start date, and is a termination notice required if the contract isn’t renewed?
Q: Hello, Which date is considered the official start date for employees in a company: is it the date stamped by MOHRE on the contract, or the date the residence visa is issued? Additionally, which date should we use to begin calculating the end-of-service benefits? Is it mandatory to provide written notice of termination for employees after their contract ends, especially if the company does not intend to renew the contract? Thank you for your assistance! أسئلة وأجوبة
الإمارات العربية المتحدة