How can I access a complaint filed against my free zone company?

Hello,

- Check with the Free Zone Authority:

Reach out to the free zone authority where your company is registered to inquire about the complaint. They can provide you with details of the case, including the nature of the complaint and the relevant documentation.

- Review the Complaint:

Obtain the official complaint documentation from the free zone and carefully review the allegations.

- Prepare a Response:

Once you have all the details, you should prepare a formal response to the free zone authority, addressing the employee's complaint. This may involve providing evidence or other necessary documentation that can support your case.

- Legal Assistance:

If the issue is complex or requires legal expertise, we can assist you in preparing the necessary documents, responding to the complaint, and guiding you through the process.

Feel free to contact us for further assistance. We're here to help you navigate this issue effectively.

Hello,

The first step is to understand which free zone authority governs your company and what their specific procedures are for handling employee complaints.

Each free zone has its own regulations. The employee likely filed the complaint through the free zone authority's designated channels.

This could be online, in person, or through a specific department. Additionally, you might receive a notification from the free zone authority.

If you need further clarification, feel free to ask.

Greetings,

To obtain details regarding the complaint filed by your employee in a free zone, you will need to:

- Contact the Free Zone Authority:

Each free zone in the UAE has its own procedures for handling employee complaints. You should reach out to the respective free zone authority where your company is registered.

- File a Request:

Submit a formal request to access the details of the complaint. Depending on the free zone, this may involve specific forms or documentation.

- Follow the Dispute Resolution Process:

The free zone may provide a mediation or arbitration process to resolve the matter.

For further assistance and to ensure that the process is handled correctly, we recommend booking a consultation with us or authorizing us to represent your company in the matter.

Dear questioner,

In the UAE’s free zones, employee complaints are handled by the respective free zone authority rather than the Ministry of Human Resources and Emiratisation (MOHRE).

To obtain details about the complaint, you can:

1. Contact the free zone authority where your company is registered, such as DMCC, JAFZA, DAFZA, and others, to inquire about the complaint and required procedures.

2. Check the online service portal of the free zone, as it may provide access to complaint details.

3. Reach out to the legal or labor affairs department within the free zone to understand the necessary steps for response or settlement.

If you require legal representation to ensure compliance with regulations and protect your company’s interests, we specialize in labor disputes and have extensive experience handling cases within UAE free zones.

For further legal assistance, feel free to contact me.

Mohamed salah

Legal Consultant