أسئلة وأجوبة
An immigration consultant has breached its promise. How can I obtain a refund?
Hi,
I applied for a European work permit through an immigration consultant based in Dubai.
They promised to complete the process within 7 months. Now it is more than 8 months, and they did nothing in the application.
Now they are not returning the amount which I had paid to them. Their promise to complete the process in a given time was via email.
What legal option do I have to get my money back?
Dear Client,
Thanks for your question! I hope you are doing well. I will definitely assist you in this matter.
If an immigration consultant in Dubai has failed to fulfill their promise of processing your European work permit within the agreed timeline and is not refunding your money, you can take the following steps:
- First, contact the consultant to request a refund, providing documentation of your agreement.
- If this doesn't work, consider sending a formal demand letter and involving consumer protection authorities.
- If all else fails, consult with us to explore legal action to recover your funds, keeping all relevant documents as evidence.
For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.
We will definitely be happy to help you.
Thanks & Regards,
ABDUL WAHIED
Dear Questioner,
First, send a formal letter to this immigration consultancy to return the amount within a period of time.
After that, if there is no written agreement between you and the immigration consultancy, then you can proceed with the claim for breach of contract.
If there is no contract, you can file a complaint with the Dubai Consumer Protection Department and the police station.