أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعHow to get a refund from a migration consultancy in Dubai?

1
Q: Hello respectful Sir/Madam
I applied for migration to Poland through a consultancy in Dubai on December 28, 2022. They said I would get a work permit within 60 days, but it has been more than 6 months.
I now need my deposited amount back, but they are saying to mail customer care. I have receipts for payment and a fake offer letter.
Can you please suggest how I can get a refund legally?


2023/06/14
580
كيف يمكنني استرداد الأموال التي دفعتها لوكالة الهجرة إذا لم يتم فعل أي شيء؟

1
س: سيدي العزيز
لقد تقدمت بطلب للحصول على برامج Canada AIPP من إحدى وكالات الاستشارات في دبي في عام 2021، وأخبروني أن العملية ستستغرق عامًا واحدًا. والآن استغرقت أكثر من عامين.
أخبروني أنهم تقدموا لي هذه السنوات ولكن لم أتلق أي رد من أي شركة، وعندما طلبت منهم إخباري بمكان تقديم الطلب، أخبروني أنه سري.
الآن أخبرتهم بإيقاف العملية وسوف يعيدون لي أموالي ولكن سيكون المبلغ أقل بكثير وفقًا لهم.
يرجى إخباري كيف يمكنني الحصول على أموالي حيث دفعت ما يقرب من 9000 درهم إماراتي أو كيف يمكنني المضي قدمًا بشكل قانوني.


2023/09/21
240
كيف أطالب باسترداد مبلغ من وكالة هجرة بعد إخفاقها في الوفاء بالتزاماتها؟
4
س: توجهت إلى مكتب استشارات هجرة في دبي للحصول على تصريح عمل في كندا، ووقعنا اتفاقية ودفعت 28600 درهم إماراتي. تنص الاتفاقية على أنه إذا لم تنجز الشركة تصريح العمل الخاص بي في غضون 6 - 8 أشهر، فسيحق لي استرداد كامل المبلغ في غضون 90 يوم عمل.
تخلفت الشركة عن الموعد المتفق عليه للإنجاز وطلبت وثيقة استرداد ووقعت عليها مع الشركة تنص على أنه "سيتم رد المبلغ في غضون 90 يوم عمل".
يبدو أن الشركة ليست على استعداد لرد الأموال بعد 90 يوم عمل.
في هذه الحالة، ماذا يجب أن أفعل أو أين يجب أن أشتكي لاستعادة أموالي من الشركة في أسرع وقت ممكن؟
ملاحظة: ستنتهي صلاحية تأشيرتي في 24 فبراير 2023، وستنتهي فترة الـ 90 يوم عمل التي يجب على الشركة رد المبلغ خلالها في 4 فبراير 2023.
شكرًا لمساعدتك!

2023/01/23
772
قوانين وتشريعات
2 متاح 2 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9938
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148443

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