س: مرحبًا، أبحث عن استشارة قانونية بخصوص الحالة التالية: لقد طلبت من إحدى الشركات المصنعة للملابس العديد من العناصر المخصصة (القمصان والسترات الصوفية وما إلى ذلك). أثناء تخصيص العناصر قبل الإنتاج، عُرضت عليّ أقمشة مختلفة وانتهى بي الأمر باختيار واحدة تم تقديمها لي على أنها قطن 100٪. تم تصنيع العناصر ووضع المصنع ملصقات على كل قطعة تشير إلى أنها مصنوعة من القطن بنسبة 100%. مؤخرًا، لفت انتباهي أحد الأشخاص إلى أن هذه الأقمشة لم تكن قطنًا بنسبة 100%. طلبت من الشركة المصنعة تقديم شهادة تفيد بذلك، فرفضوا متذرعين ببعض الأعذار. لذلك دفعت ثمن الاختبار بنفسي وأظهرت النتائج أن هذه الأقمشة ليست قطنًا بنسبة 100%. وهذا يضعني في وضع سيء للغاية لأنني أخطط لبيع هذه العناصر، وهو ما لا أستطيع فعله الآن لأنني سأكذب على عملائي. ماذا يمكنني/يجب أن أفعل الآن؟ هل يمكنني أن أطلب استرداد كامل المبلغ؟ شكرًا جزيلًا لدعمكم.

Q: Hi, I have a company that designs and manufactures solar powered products. I do the design and the products are manufactured by local workshops. I would like to draw a contract/agreement with the workshop to guarantee the work for my client. I would like this to be legally binding. Q1: How can I make this agreement legally binding so the supplier can fix any problems with the product should any come up? Q2: How much will it cost to draw this agreement if I provide all the details related to what may go wrong with the workshop craftsmanship? In fact, all I need is to take the details I will supply and make the agreement professional. Thanks, Ali

Q: Hi, We entered a contract as a trading company to supply goods to a client in Europe from the supplier company in Vietnam. Terms of sales were FOB. The supplier in Vietnam did not perform and deliver the goods to the client's forwarder. We have filed a civil case in Vietnam against the supplier to refund the payment made to them or provide the goods. The amount is USD 800,000. The end client in Europe is threatening to file a case against us in the UAE even though they are fully aware that we have transferred all funds to the Vietnam company. Under good faith, we kept them updated but now they are impatient and want to recover the money from us saying their contract is with our company and have nothing to do with the supplier in Vietnam. My queries: 1. Can we place a defence if a civil case is filed against us. 2. What are our rights to defend?

Q: I want to file a case against a car company. After buying a brand-new car, a lot of issues started to arise. The first one was discovered the next day after receiving the car and as of today, it's only 22 days after receiving the car.

Q: Hello, I bought a brand new car. After 2 weeks, it completely shut down while driving. It got fixed. Then, a few weeks later, when driving on the highway, the whole car started to shake. They have taken the car back in and are saying it will take 3–4 weeks to repair. I don’t trust the car and am not happy with the car dealership for selling me a car that clearly had faults. What should I do?

An interview-format article covering the topic of how to increase chances of getting your invoices paid in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.

The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.

The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).

The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.