س: سيدى العزيز، لقد اشتريت سيارة مستعملة عن طريق قرض. هناك الكثير من المشاكل في السيارة ولا أستطيع تحمل تكلفتها. لا أريد الاستمرار في اقتناء هذه السيارة. هل هناك أي طريقة يمكن أن أرد بها سيارتي إلى البنك ويعفيني من الأقساط الشهرية للقرض؟

س: لقد اشتريت سيارة من تاجر في إمارة دبي في شهر نوفمبر 2020، وفي شهر يوليو 2021 (بعد أقل من عام) توقف محرك السيارة عن العمل. عندما أخرج التاجر المحرك من السيارة لاكتشاف ما حدث، أدرك أن المحرك قد تم إصلاحه بالفعل من قبل بقطع غير أصلية. عندما اشتريت السيارة، ذكروا أنه تم إعادة طلائها فحسب؛ إنه احتيال واضح. هل هناك أي طريقة يمكنني من خلالها طلب استرداد قيمة الأضرار؟ شكرًا لك.

س: سيدي العزيز / سيدتي العزيزة، لقد اشتريت سيارة مستعملة من الوكيل الرئيسي للعلامة التجارية وواجهت مشاكل منذ شراءها. لقد مر الآن 3 أشهر منذ الشراء وتعرضت لعطل بسبب أعمال الإصلاح الرئيسية المطلوبة. السيارة موديل 2017 وليست قديمة إلى هذا الحد. لدي ملاحظات وتواريخ وإيصالات لجميع الأعمال خلال تلك الأشهر الثلاثة، وقد عاد بعضها إلى الوكيل الرئيسي. سؤالي هو، بموجب قانون حماية المستهلك، ما هي الخيارات المتاحة لي ضد الوكيل الرئيسي؟ لقد مرت 3 أشهر فقط وتحتاج السيارة إلى رقم مكون من 5 أرقام لأعمال الإصلاح. ممتن لأية نصيحة قانونية بشأن الإجراء التالي، من فضلك.

Q: Dear Sir/Madam, I bought a car from a seller 10 days ago. They texted me on WhatsApp saying that the car was in good condition and didn't require any work. They only mentioned a minor accident. However, I cannot drive the car now because the number plate was canceled during the vehicle transfer process. When I asked about the vehicle's slow acceleration, they told me these cars are usually like that. Ten days after the name transfer, I noticed a coolant leak and went to a repair shop. The repair shop informed me of a mix-up between the coolant and the transmission oil. They advised me to take the car to a service center. However, when I went there, they informed me that they had given a quotation of 47,000 AED in December for the same issue but it was not attended to. Due to this issue, I have held the cheque from the bank to the seller and asked them to take the car back. However, they are not taking responsibility and are asking me to release the amount from the bank and get the repairs done from outside.

Q: Dear Sir/Madam, I gave an advance to a seller to buy his car, but after giving the advance, several discussions took place. Due to unforeseen circumstances, I called off the deal, and now the seller is not refunding my advance.

Q: I purchased a used car worth AED 85k (with no accident history) with 1 year/25000 km warranty. After two months, my car resale was rejected/declined by an expert for having a partly damaged frame. Please suggest how to claim my hard-earned money back. Thanks

Q: Dear Lawyers, I agreed with a seller to buy a used car for which I paid a deposit, but the car failed an RTA inspection. The seller refused to fix the car and refund the money. After going back and forth, I agreed to pay part of the cost (300 Dhs) to save my deposit. We tried to transfer the car, but the office was closed, so it wasn't done while I paid the balance amount as well. I took the car for a drive, and it became clear that the seller was lying. The car overheated after just 15 minutes. I immediately called him and paid for recovery to take the car to a garage of his choice. The mechanic said that either the head gasket is blown or the engine needs a replacement. I asked for a refund, but he refused. We went to the police station, where they tried to reason with him, but he refused to listen to them as well. The police eventually told me to file a case to claim my refund. I have proof of all the bank transfers and WhatsApp chats to back my claim.

An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

The provisions of this law On Evidence in Civil and Commercial Transactions (Law of Evidence) govern evidence in civil and commercial disputes in the UAE.