What can I do if the car service does not fix my car and keep taking money?

Hi,

Hope you are doing well.

I was just wondering if it is legal for a company to provide a positive google review about themselves.

I have been dealing with a car garage and I think they are taking advantage of me and letting me pay for their mistakes, brought the car in 4 times already and spent more than AED 4000 and now it's still not fixed.

Am thinking to file a complaint with consumer rights. My last bill didn't specify anything, just "labor 1000dhs" but not on what was done (change of rubber and oil top-up).

And now I see the guy who is in charge of my car/working on it, left a good review about the garage as if he was a customer while he works there. Is this even legal?

Thank you.