أسئلة وأجوبة
Good conduct certificate as a way to check online whether you're blacklisted in UAE
Hi there.
I had a debt in Dubai but last week I paid the full amount. As a result, they gave me a clearance letter to confirm the payment. With the debt solved so I'm allowed to fly to Dubai again.
To be honest I don't know if the bank opened a police case against me but I suppose yes because I had a debt, correct?
So now that I paid everything, can I enter in Dubai again?
Thanks
You can try to get a Good Conduct Certificate to check your status.
This service allows customers to obtain a Criminal Record Verification "Certificate of Good Conduct" for the purpose of (Work / Study / Immigration / Naturalization / Marriage / Permission or License / Rehabilitation / Changing of Name).
Service requirements
Applicant's fingerprints in one of the Police Stations or Department of Criminal Investigation and they must have a clean Criminal Record in order to get that certificate.
Service Fees
- Good Conduct Certificate for UAE citizens: 100 AED
- Good Conduct Certificate for outside UAE: 300 AED
- Good Conduct Certificate for expatriates: 200 AED
This service is provided by
- Online
- Enhanced offline
- Traditional offline ie Post - Please send your certified fingerprint, together with the transaction number and required attachments to: CDA.Certificate@dubaipolice.gov.ae
Mobile Specific Website
https://www.dubaipolice.gov.ae/smartphoneservices/goodconduct/ar/goodconduct.html
Service Center
- Customer Care Email: mail@dubaipolice.gov.ae
- Customer Care Phone: Call 901
- Customer Care Fax: 042171717
- Customer Care Working Hours: 24 hours
The required documents
- A valid Emirates ID
- 2 recent passport-size photographs
- Your email address
- A copy of your passport
How to apply
- Once inside the app, just click on the 'Good Conduct Certificate' tab and fill in the details like your Emirates ID, Email address, the purpose of the certificate etc.
- Once the details are entered, you will receive a confirmation code on your registered mobile number.
- On entering the code, you will be directed to Smart Government payment screen to complete the payment process.
