Withdrawal request of funds not processed by a trading company

From my advice, one of my clients put money in a trading company nearly 1M $ in his own account and in his 3 more sub accounts.

Given the fact that a Muslim trader is forbidden by his religion to charge or earn interest, well, the solution to this dilemma is to trade the forex market with a swap free trading account.

My client put money and started trading in forex. During these 4 months of trading, he had many deposits and withdrawal and during this period he lost 800$ hundred thousand in his trading style.

After 4 months, when the client gave a withdrawal request of 400K $ in one a/c and 300k $ in his another a/c which all of total 700K$ withdrawal on 16th May 2019.

They said in process and till now it's 29th May 2019, and my client has not received any money to his a/c.