Possibility of lifting a ban for old TB scars in the UAE

Dear Maam,

Good day!

I am from the Philippines. I would like to seek legal advice regarding my situation.

Last March 2015, I went to Dubai to look for a job and fortunately I was hired by one of the companies in Dubai but unluckily the result of my medical exam was unfit to work due to my lung scar.

I was able to talk to the PRO of the company and ask him that if I can still apply for a new visa and he said YES. So I exited to Qesm, but before I exit to Qesm I did an iris scan.

That bothers me because the passport doesn't have a stamp of life banned. Since the PRO told me that it's ok to apply for a new visa I resumed to exit Qesm and wait for my new visa.

But what happened to me is a mess. The PRO told me on Viber that I was already banned in Dubai.

Is there any remedy to lift my ban? I really want to go back to Dubai. I hope you can help me, Ma'am.

God bless and more power.