أسئلة وأجوبة
What to do if an agency hired for VAT returns took the payment and disappeared?
Dear Sir/Madam,
My father had hired an agency to handle his company's VAT returns and paid them on time for all the filings.
However, the person took his money and fled. Now the office is closed, and he is not answering any calls. Please advise on what can be done.
Hello questioner,
You can file a report with the police about the incident, but you must confirm whether the person has left outside the country or not.
For the complaint to be submitted, the required documents and papers must be provided, such as payment receipts and emails/WhatsApp conversations.
We can provide the aforementioned service.
For further clarification, please share your WhatsApp number.

Dear Questioner,
According to UAE law, if a person or company has taken money for a service and has not fulfilled their obligations, it is considered a breach of contract.
In this case, your father can file a complaint with the police and provide all the necessary evidence, such as receipts and communication with the agency. The police will then investigate the matter and take necessary action against the agency.
Your father can also file a civil case against the agency for breach of contract and claim for the money that was paid. He can seek the help of a lawyer to assist him with the legal process.
In addition, your father can also report the agency to the relevant authorities, such as the Department of Economic Development or the Federal Tax Authority, for their fraudulent activities. This can help prevent the agency from scamming other individuals or companies in the future.
It is important for your father to act quickly and gather all the necessary evidence to support his case. He should also keep all communication with the agency and any other relevant documents as evidence.
In the future, it is advisable for your father to thoroughly research and verify the credibility of any agency or service provider before entering into a contract with them. This can help prevent similar situations from happening in the future.