Legal action for commercial refund from the seller

Hello, Sir/Madam

Can you advise some lawyer who can help us? We need lawyer support, we have a problem with a Dubai-UAE company.

We paid this company on 05 December 2016 for 1 container of cigarettes and they promised us to deliver to the UAE within 25 days.

Until now, they are delaying this delivery and saying that the container has already arrived, but it is with Dubai custom and we heard those stories until now.

They refunded most of the amount, but still missing near 18000$ and their last payment was in May 2018. Now they play games and always lie and answer with stories like he answered all those 2 years.

Please advise what we need to do and how much it will be for us.

Let me know please.

Regards,

Viktor Lunkevics

General Manager

GLOBAL STOCKS OU

+371 22365305 / +372 54944080