أسئلة وأجوبة
How to get real estate developer to fix moisture issue in a new apartment?
Dear Sir/Madam,
I recently purchased a new apartment unit from a real estate developer, and the unit is brand new. The building's completion certificate and civil defense certificate were issued in September.
The handing over and snagging was completed last November. However, after receiving the apartment, I noticed that the paint was peeling off due to moisture in the walls.
Since the unit is still under a 1-year warranty, I have contacted the customer service of the developer to rectify the problem. Unfortunately, the maintenance team only painted the walls and did not address the underlying issue.
The problem has persisted for six months and is only getting worse.
I am wondering what steps I can take with the developer to get them to fix the problem. How can I file a complaint and receive real support from the developer?
Should I consider appointing a lawyer and granting them power of attorney? Is it worth the cost?
Please note that I am currently residing in KSA and do not have a residence permit in the UAE.
Dear questioner,
Resolve the issue in a proper way at your own expense and ask the developer to make the payment for you via legal notice.
If he does not pay, then file a case against him.
For more information, please call us.
Dear Questioner,
You can file a case against the real estate developer, and in this case, you demand the appointment of a construction engineer.
The court will then make a decision based on the engineer's findings.
You can file the case yourself, or through a lawyer; it is your choice.
Filing a case does not require you to be a permanent resident of the UAE.
