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How to settle the credit card payments with the bank that demands a lot more?

Hello,

Some time ago I took a credit card with AED 15,000 credit limit. I ran into financial issues and the bank gave a cheque to the police and I paid the fine.

Now I want to settle and close this with the bank. I spent AED 7,500 on the card and I already paid AED 25,000 to the bank because of late payment fees, interest, over-limit charges, etc.

But the bank is demanding an additional AED 25,000.

Does that mean by spending AED 7,500, I have to pay the bank AED 50,000???

Is this allowed by the bank because it seems very unfair?

How can I resolve this issue?

ناصر يوسف الخميس للمحاماة والاستشارات القانونية
دردشة
توظيف
اجتماع
3 Apr 2023, 08:10

Hi,

Yes, it can be resolved. CC the Central Bank in your email and ask the bank about the reason for demanding the payment of AED 50000/-

3 Apr 2023, 08:10

Should you have further queries or require legal assistance, contact us on our phone.

متميز
علوي الجابري للمحاماة والاستشارات القانونية
دردشة توظيف
اجتماع
3 Apr 2023, 09:52

Come to my office. I will let you know what to do because this is illegal.

متميز
كي إتش إي للاستشارات القانونية
دردشة توظيف
اجتماع
3 Apr 2023, 10:04

Submit a request to the bank to reschedule the loan, explaining what you have paid.

If the bank insists on unfair interest, submit a complaint to the Central Bank against the bank.

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