How can I convince the bank of my request to pay the loan interest in instalments?

I did not pay my loan for more than six months due to Corona in Dubai and job loss. Meanwhile, the bank put against me a civil case, a criminal case, and a travel ban.

After I got a job, I negotiated with the bank and paid a lump sum, and revised the loan into two parts (one without interest and one balance as per schedule).

As of date, I paid the loan without interest money. I requested the bank to lift the travel ban (criminal case solved) and I am ready to continue the EMI, but the bank is not.

How to resolve this?

I need to travel to see my sick parents.