أسئلة وأجوبة
Asking for full refund upon failing to fulfil obligations by a manufacturer
Hello,
I am looking for legal advice regarding the following case:
I ordered from a clothing manufacturer several custom-made items (T-shirts, sweaters, etc.). While customizing the items before production, I was offered different fabrics and ended up choosing one which was presented to me as 100% cotton.
The items were made and the manufacturer put labels on each and every piece indicating they are 100% cotton.
Recently, someone brought to my attention that these fabrics were not 100% cotton. I asked the manufacturer to provide a certificate saying that they are and he refused, coming up with some excuses.
So I paid for a test myself and the results showed that indeed these fabrics are not 100% cotton. This puts me in a very bad position as I plan to sell these items, which I can't do now as I will be lying to my clients.
What can/should I do now? Can I ask for a full refund?
Thank you very much for your support!